FAQs
Frequently Asked Questions for Heidi Hope Photography Backdrops.
Backdrop Information
Who is Heidi?
What is the backdrop made of?
Our backdrops are made made in the USA from wrinkle free polyester. They are washable and foldable for easy transport and storage.
Are these original art-pieces?
All of our backdrops in the Heidi Hope Collection are original paintings created by Heidi. All purchased backdrops are manufactured reproductions of her art work. All backdrops are produced immediately after an order is placed and shipped directly to the customer.
Do you offer refunds and exchanges?
When a digital back drop is purchased, it is emailed to you for immediate download so we are not able to refund the purchase. All tangible back drops are made to order so we do not accept exchanges, returns, or process refunds.